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Senior Learning & Knowledge Management Officer - Contract

Location:
Brisbane CBD, Queensland, Australia
Posted:
22nd September 2026
Advertiser:
Hays - ANZ - 3019835
  • Supporting project team environment
  • Brisbane CBD location
  • Competitve daily rate

Your new company

Join a large-scale enterprise transformation program within state government, supporting critical workforce, payroll, finance and business systems used across the state. Working within a major program delivery environment, you'll contribute to projects that improve operational efficiency and enhance the experience of thousands of end users.

Your new role

As the Senior Learning & Knowledge Management Officer, you'll play a key role in the successful delivery of complex technology and business transformation initiatives. Working closely with project teams, subject matter experts and stakeholders, you'll lead the development of learning solutions and knowledge resources that support workforce readiness and system adoption.

Your responsibilities will include:
  • Designing and developing engaging learning materials for enterprise-wide project implementations
  • Creating and maintaining training documentation, user guides, quick reference materials and knowledge resources
  • Supporting blended learning approaches, including eLearning, virtual and instructor-led training
  • Managing knowledge repositories, content governance and document version control
  • Conducting quality reviews to ensure learning and support materials are accurate, consistent and fit for purpose
  • Partnering with stakeholders to identify learning needs and support change adoption
  • Providing guidance and expertise on learning design and knowledge management best practices
  • Supporting the ongoing enhancement of learning frameworks, processes and tools

What you'll need to succeed

To be successful, you'll bring:
  • Demonstrated experience developing learning, training or knowledge management solutions within complex project environments
  • Strong instructional design capabilities and experience creating high-quality training content
  • Experience managing documentation, knowledge libraries and content lifecycle processes
  • Excellent written communication skills with the ability to produce clear, user-focused materials
  • Proven stakeholder engagement and consultation skills across multiple business areas
  • The ability to work autonomously while collaborating effectively within project teams
  • Exposure to large-scale technology, ERP, HRIS, payroll, workforce management or digital transformation projects will be highly regarded

What you'll get in return

  • Opportunity to contribute to a significant statewide transformation program
  • Collaborative and supportive project environment
  • Competitive contract rates

What you need to do now

If you're an experienced Learning & Development, Training, Knowledge Management or Instructional Design professional looking for your next contract opportunity, we'd love to hear from you.

Click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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