Senior Learning & Knowledge Management Officer - Contract
- Location:
- Brisbane CBD, Queensland, Australia
- Posted:
- 22nd September 2026
- Advertiser:
- Hays - ANZ - 3019835
- Supporting project team environment
- Brisbane CBD location
- Competitve daily rate
Your new company
Join a large-scale enterprise transformation program within state government, supporting critical workforce, payroll, finance and business systems used across the state. Working within a major program delivery environment, you'll contribute to projects that improve operational efficiency and enhance the experience of thousands of end users.
Your new role
- Designing and developing engaging learning materials for enterprise-wide project implementations
- Creating and maintaining training documentation, user guides, quick reference materials and knowledge resources
- Supporting blended learning approaches, including eLearning, virtual and instructor-led training
- Managing knowledge repositories, content governance and document version control
- Conducting quality reviews to ensure learning and support materials are accurate, consistent and fit for purpose
- Partnering with stakeholders to identify learning needs and support change adoption
- Providing guidance and expertise on learning design and knowledge management best practices
- Supporting the ongoing enhancement of learning frameworks, processes and tools
What you'll need to succeed
- Demonstrated experience developing learning, training or knowledge management solutions within complex project environments
- Strong instructional design capabilities and experience creating high-quality training content
- Experience managing documentation, knowledge libraries and content lifecycle processes
- Excellent written communication skills with the ability to produce clear, user-focused materials
- Proven stakeholder engagement and consultation skills across multiple business areas
- The ability to work autonomously while collaborating effectively within project teams
- Exposure to large-scale technology, ERP, HRIS, payroll, workforce management or digital transformation projects will be highly regarded
What you'll get in return
- Opportunity to contribute to a significant statewide transformation program
- Collaborative and supportive project environment
- Competitive contract rates
What you need to do now
If you're an experienced Learning & Development, Training, Knowledge Management or Instructional Design professional looking for your next contract opportunity, we'd love to hear from you.
Click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.