Senior People and Culture Officer
- Location:
- Gold Coast, Queensland, Australia
- Posted:
- 10th August 2026
- Advertiser:
- Hays - ANZ - 3011738
- Make an impact through HR projects, reporting and process improvement
- Join a respected Gold Coast organisation with a strong culture
- Broad People & Culture role across recruitment, ER and wellbeing
Your new company
Join a well-established and highly regarded education provider on the Gold Coast. With a strong community focus and a commitment to supporting its people, this organisation offers a collaborative environment where culture, wellbeing and professional development are highly valued. You will play a key role in supporting a diverse workforce while contributing to continuous improvement across People and Culture initiatives.
Your new role
As the Senior People and Culture Officer, you will work closely with the People and Culture Manager to deliver high-quality HR support across the employee lifecycle. This is a broad and varied role encompassing recruitment, employee relations, compliance, reporting, wellbeing and continuous improvement initiatives.
Key responsibilities include:
- Coordinating recruitment, onboarding and induction activities
- Providing advice and support on employee relations matters
- Managing rehabilitation and return-to-work cases
- Supporting performance review and development processes
- Preparing HR reports, workforce data and compliance reporting
- Reviewing and maintaining HR policies and procedures
- Managing HR administration, contracts and employee records
- Supporting employee engagement and wellbeing initiatives
- Identifying opportunities to improve systems and processes
What you'll need to succeed
To be successful in this role, you will have:
- Experience in a senior HR, People and Culture or Human Resources role
- Sound knowledge of employment legislation, Awards and Enterprise Agreements
- Experience managing end-to-end recruitment and onboarding processes
- Exposure to employee relations, performance management and workplace investigations
- Experience with rehabilitation and return-to-work case management
- Strong reporting, administration and organisational skills
- Advanced Microsoft Excel and HRIS skills
- Exceptional attention to detail and a high level of confidentiality
- Strong communication and stakeholder management skills
- A proactive and solutions-focused approach
Previous experience within education, schools or the not-for-profit sector will be highly regarded.
What you'll get in return
- Opportunity to join a respected Gold Coast organisation
- Supportive and collaborative team environment
- Diverse and rewarding HR generalist role
- Exposure to a broad range of People and Culture initiatives
- Opportunity to contribute to workforce planning and employee wellbeing programs
- Competitive remuneration package
- Gold Coast-based workplace with onsite parking
What you need to do now
If you're interested in this role, send an updated resume through the apply now link or call Krystal Smith on 07 3243 3022.
If this job isn't quite right for you, though you are looking for a new position, please contact us for a confidential discussion and visit our website Hays Australia to review our current list of available positions.
